Frequently Asked Questions
What are the dates of the season?
What payment methods are accepted?
We accept payment for any purchase as well as the total payment of your stay at the counter by Visa, Mastercard, American express, Interac and cash. For any online reservation, the deposit is only made by Visa and Mastercard.
Only deposits for game loans and magnetic cards, we require them in cash only, because these deposits are returned upon their return.
Concerning the canteen, everything depends on the dealer in place. Inquire before your arrival.
Can I book for just one night?
For those without services, this is possible at all times. For other types of sites it is possible however reservations are for a minimum of 2 nights on weekends and during construction holidays and 3 nights for statutory weekends.
If you arrive without a reservation or if you call the old lady and there is still availability, we will be happy to accommodate you for one night.
For ready-to-camp, a minimum of 2 nights is required.
What is the check-in and check-out time?
For the campsite: Arrival: from 1 p.m. Departure: until 1 p.m.
For the hostel and ready-to-camp: Arrival from 4 p.m. Departure: until 11 a.m.
If you wish to arrive earlier or leave later, please contact reception in advance to check the availability of the site, fees may apply.
Is there Wi-Fi? Can we work remotely?
Are showers, washers and dryers chargeable?
- For showers, there is a $1 fee for a duration of approximately 7 minutes.
- For washers and dryers, there is a $2.00 fee (2x$1) per cycle.
$1 coins are required. If you are short, don’t worry, we can change them at the reception
How much equipment can we have on a site? Can I put up a tent for my minor children?
Only one camping equipment is allowed per site. However, if the installation of the tent is intended to sleep your minor children in order to have a little more comfort, this will be accepted without charge.
If you wish to put a second equipment on your site to accommodate friends or adult children, you will pay the price of a site without additional service as well as the excess people.
In both cases, it will be necessary to validate beforehand with the management if the size of the site can allow it.
Do I have to take an access card to enter and exit the campsite during my stay?
The barrier card is mandatory. A deposit of $20.00 in cash is required and will be returned upon return of the card.
Can I charge my electric car on the campsite?
Can we get wood at the campsite?
Is the water drinkable at the campsite?
Is there a convenience store and canteen on site?
Yes.
Do I have to wear the bracelet given to me at the entrance on my wrist?
Wearing the bracelet on your WRIST is MANDATORY at all times throughout your presence on the site (visit or stay).
Anyone not wearing a bracelet will have to pay the entrance or stay fees.
In case of breakage, go to reception with your broken bracelet and we will be happy to give you a new one.
In case of loss of the bracelet, the access fees will have to be paid again. We are not responsible for lost bracelets.
In case of refusal to wear it, you will be REFUSED ON THE SITE and you will have to LEAVE immediately.
Is it possible to enjoy the site without coming to camp?
Yes, provided you are a visitor to our campers.
Are visitors accepted?
Visitors are allowed, however before entering the campsite, they must declare themselves at the reception and pay their entrance fee*. Offenders will be fined and evicted immediately.
*visitor fees are non-refundable
I am a visitor. Can I park my car on a friend's site or inside the campsite to access the facilities?
Yes, you can park on your friend’s site if the size of their land allows it or park in the visitor parking lot. You must first go to reception to pay your visiting fee.
Are pets allowed?
Yes, on the campsite, except for potentially dangerous dogs, at no extra cost. A few basic rules to follow: the animal must be kept on a leash at all times, not bark excessively so as not to disturb the neighbours, you must pick up the excrement and throw it in the dedicated bins. They are prohibited in the ready-to-camp sites, in the toilets, at the swimming pool, in the playgrounds and on the beach.
Can I store my equipment between stays?
Yes it is possible with the agreement of the management according to availability, If you have rented 2 consecutive weekends or more, you have the possibility to leave your equipment on site (except during the high season). Charges may apply for electricity.
Can there be more than 6 people on the campsite?
What should I bring in a Ready-to-Camp?
Sheets, pillows, blankets, towels, bath mats, toilet paper, tea towels.
What time is curfew?
The curfew is at 11pm. After 11pm, we require absolute silence around the fire. Tranquility and respect for all are integral parts of our priorities. In addition, all visitors must leave by curfew.
Is music allowed during the day?
It is allowed to listen to music, at low volume, provided you respect your neighbors, because respect for all is a priority. The sound must therefore only be heard on your land and the music curfew is at 10 p.m., after which, no music will be tolerated.
Are there speed limits on the campsite?
Yes, to ensure the safety of all, vehicles, whatever they are (car, golf cart, bike, scooter, etc.) must not exceed 8 km/h. Offenders will be expelled immediately. To give you an idea, 8 km is the speed of a walker who walks at a good pace!
Is it possible to drive motorbikes, scooters or golf coaches on the campsite?
Motorcycles and scooters are prohibited from being used on the campsite. For golf coaches, only seasonal workers with a medical problem are allowed to have them.
Are there any rules regarding bicycle travel?
Bicycles are of course allowed on the site. However, for safety reasons, cycling is prohibited after dark. Wearing a helmet is strongly recommended.
On the BMX track, wearing a helmet is mandatory.
Is fishing allowed on the campsite?
Unfortunately, no. You can inquire at the tourist centers in the region for places suitable for this activity.
Is it possible to rent the community room?
Can I smoke cannabis?
No. It is strictly PROHIBITED TO SMOKE CANNABIS on the entire site.
Our vocation is focused on the outdoors, sports, family activities and the well-being of the children who are there. We want to offer them a healthy environment, without cannabis smoke, promote healthy lifestyle habits and good health.
Thank you for your understanding and your full cooperation.
